oemfordsparts limited

oemfordsparts limited

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Genuine OEM Ford Seats

Upgrade your interior with factory-original Ford seats built for comfort, durability, and perfect vehicle fit.

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Products

Returns/Exchanges

CANCELLATIONS

For expedited orders, no cancellations are allowed as we work on these quickly to meet the turnaround time.

For non-expedited orders, no cancellations are allowed after 24 hours from the time of purchase as your order is already being processed.

EXCHANGE & RETURN POLICY

All parts are FINAL SALE. We do not offer exchanges or refunds for parts or paint codes incorrectly selected by the customer.

We custom paint each part to meet your vehicle’s specific requirements. Due to the customization of these parts, we cannot take them back. Please make sure to double check your part number and paint code to ensure you are ordering the correct part for your vehicle.

Exchange Eligibility

If you selected the correct part and paint code, but received a part that does not fit or match your vehicle, you may initiate an exchange. All exchange requests must be filed within 30 days of receiving the part. We will honor exchanges under the following conditions:

Paint Code Guarantee: If you selected the correct paint code but the part does not match your vehicle, please contact ReveMoto to initiate an exchange, and we will correct the issue.
Fitment Guarantee: If you selected the correct part, but it does not fit your vehicle, contact us to initiate an exchange, and we will make it right.
Defective Parts: If the part you received is defective, please submit a claim within 30 days of delivery using our Claims Form. We will provide instructions on returning the defective item or sending a replacement.
Unpainted Parts: All unpainted parts are eligible for exchange only within 30 days of delivery.
Unauthorized Returns:

Important: Any item returned or sent for exchange without prior authorization from ReveMoto will not be accepted. If you send us a product without our approval:

We will hold onto the product until you cover the shipping costs to send it back to you.
Alternatively, you can choose to pick up the same item in person at our Houston, TX facility. The item will not be replaced or exchanged when picked up.
To avoid unauthorized returns, always contact our customer service team to receive approval and instructions before sending anything back.

CLAIM APPROVAL PROCESS

All claims, exchanges, or returns must receive prior approval from ReveMoto. Do not send any parts back without receiving explicit authorization from our team. Customers who return parts without authorization, assuming a refund or exchange, will not have their return accepted, and no refunds or credits will be issued for unauthorized returns.

Once your claim is reviewed and approved, we will provide detailed instructions on how to return the item or proceed with an exchange. Please wait for our approval before shipping any items back. If you return a product without approval, it will not be processed, and you will be responsible for all shipping costs associated with returning the item to you or arranging for pickup at our Houston, TX facility.

SHIPPING DAMAGES

For items shipped via freight:

Visible Damage: If there are obvious signs of damage upon delivery, refuse the shipment and make sure to note all visible damage to the part and/or packaging on the delivery receipt. We will file an insurance claim on your behalf and arrange for a replacement immediately.
Concealed Damage: If there are no visible signs of damage at delivery, unbox and inspect your items right away for any concealed damages. Be sure to remove all packaging to thoroughly inspect the product.
Important: If any damage is found, do not sign the “free & clear” waiver provided by the driver. Contact us immediately to file an insurance claim. If you sign the waiver without noting any packaging damage, you are accepting the part as-is, and your claim will not be approved.
For all other couriers (USPS, FedEx, UPS):

You have up to three (3) days from the date of delivery to notify us of any damages so we can file an insurance claim. After this 3-day window, your claim may not be approved.

PAINT MATCH ISSUES

If you selected the incorrect paint code or your vehicle has been repainted, we cannot guarantee a paint match. We use your vehicle’s VIN (Vehicle Identification Number) and work with our partner dealership’s VIN decoder and/or paint sample to verify the paint code provided.

If the correct paint code was selected but the paint does not match, you have 30 days from the date of delivery to contact us for an exchange only. ReveMoto does not offer installation reimbursements, so it is essential to verify the color match before installing the part on your vehicle.

To initiate an exchange, please complete our Exchange Form within the 30-day window so we can assist you properly.

UNCOVERED COSTS

ReveMoto does not cover or reimburse for any incidental or miscellaneous expenses related to your order. These include, but are not limited to:

Labor costs for the removal or installation of a defective or mismatched part
Materials used during installation
Lost time, wages, or business revenue
Towing fees
Lift or dock fees
Storage fees
Rental vehicle costs
Shipping delays or any associated costs due to unforeseen circumstances
ReveMoto is also not responsible for any incidental or consequential damages, including without limitation, indirect or special damages resulting from product defects or issues with the order. We recommend verifying fitment and paint match before installation to avoid additional expenses